‹ Principle # 2 - Managing in a Wired World •
People interconnected by the Internet and software have ways of speaking to each other – and so they do that – all day long
People communicate. That’s what people do.
They share jokes, they send around interesting e-mails and web sites, they help each other get things done.
The nature of work in the Information Age has changed – dramatically. And it’s likely that the nature of work will keep changing.
If you want to see what work might look like – watch developments in the usability and usefulness of blogs and wikis. Watch younger people as they bring the gaming mentality into the workplace and watch how they communicate using cell phones, e-mail, and IM and the (eventual) derivatives of podcasting.
Watch, too, for developments in telepresence.
Employees are people, too. They communicate just like all the other real people, in Social Networks. They’re the ones communicating with your customers and shareholders.
It’s essential for an organization’s success, and the personal success of each and every one of those employees, that they feel proud of what they communicate. They want to be engaged in positive ways in making a meaningful contribution – to the customers, to themselves and to their fellow employees.
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January 14, 2005 at 9:26 pm
Anonymous
“Watch younger people as they bring the gaming mentality into the workplace”
be careful what you wish for…
January 14, 2005 at 10:25 pm
Anonymous
Anonymous, you’re absolutely right !
I’d like to believe I’m not wishing, just observing trends and behaviours and describing what I think is probable.
January 15, 2005 at 8:52 am
Anonymous
Isn’t there a gulf between the generation aged 25 and younger - except for a few weirdoes like you and me Jon - and those that have been encultured by the corporate world?
I wonder if we will have to wait for the demographic tip in 5-7 years time when most of our generation retire to see any real change?
January 15, 2005 at 8:53 am
Anonymous
As the gap increases between the ways people relate and communicate with one another in their “real lives,” and how they do so in their “work lives,” pressures will build at the fault lines. Mostly, as you point out, young people will simply begin subverting the official systems to maintain their sanity. Big, big changes in organizations are going to occur, with or without the leadership of “leaders.”