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A Two-Way Flow

January 26, 2005 in Main Page | No comments

Conversation used to be optional. Now it’s mandatory. Tom Limoncelli:

http://www.everythingsysadmin.com/, co-author of The Practice of

System Administration:

http://www.everythingsysadmin.com/aboutbook.html, and Director of IT

Services at Cibernet Corp:

http://www.cibernet.com/., says, “When I’m on the phone with a vendor,

I usually am surfing his competitor’s Web site while talking with

him”. His point, however, is not about kicking tires. It’s about a

better kind of leverage. “In this networked market”, he adds, “There

are no secrets–only relationships.”

- from Doc Searls’ latest Suitwatch

… of power and authority, based on trust, credibility, knowledge and a focus on results,

enabled by interconnected people and technology.