September 2007

You are currently browsing the monthly archive for September 2007.

… when face-to-face or acting in meatspace alone isn’t quite enough.

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Cellphone’s dying ping leads police to woman trapped in SUV for eight days
ROD MICKLEBURGH
September 28, 2007

 
VANCOUVER — It was only a ping from a dead cellphone, but it was enough to secure the miraculous survival of Tanya Rider, after eight days suspended by a seatbelt inside her crumpled Honda SUV at the bottom of a steep ravine.

Although she remains in critical condition in a Seattle hospital, doctors said Friday that Ms. Rider, 33, is on the mend, despite her incredible ordeal of more than a week without food or water.

“I cannot believe that God got her through eight days for her to die in hospital,” said her teary husband Tom, who’d had to weather heavy questioning by police over his wife’s mysterious disappearance.

In fact, Mr. Rider was in the process of taking a lie detector test Thursday afternoon when news came that his wife had been found.

Ms. Rider owes her extraordinary survival to the 21st-century capabilities of the ubiquitous cellphone.

Hers was on when her blue SUV left a deserted stretch of highway southeast of Seattle, plunging seven metres down into a thick tangle of brush and blackberry bushes.

Although the battery eventually died out, a steady ping from the phone had registered at the nearest communications tower. After obtaining the woman’s cellphone records, police managed to identify the tower and guessed she was within an eight-kilometre radius.

Not long afterward, a searcher noticed something amiss in the brush along the road, and there, down a steep slope, was the twisted, mangled wreck with Ms. Rider trapped inside. Pale and hypothermic, but alive.

“I don’t think she would have lasted much longer,” deputy sheriff Rodney Chinnick said. “It’s amazing and near-miraculous that she survived as long as she did.”

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Well, Doh !

.. except for that last paragraph (below).

Gotta love that good old USian puritanical bent.

In my experience, most kids are pretty smart and if you treat them as such, and as responsible, they’ll as often as not figure things out for themselves.

Food For Thought ?

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It takes a long time for change to happen quickly ..

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(one of my favourite quotes ( attributed to a friend, G. Ross), recalled by listening to Otis Redding and Sam Cooke’s versions of singing "A Change Gonna Come"

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I think "reprise" is actually an anglicized French word … to re-take, or re-grasp.

I’ve posted this YouTube clip because I think it’s so damned funny, and because it also in a strange way fills me with pride that from my Anglo perspective (yet one that is arguably very familiar with Quebecois culture), it exemplifies in parody so much of what is good and right about Montreal and Quebec.

It’s my personal opinion that Quebec and Quebecois have done a smashing job over the past 25 or so years in affirming their language, identity and culture in the face of some very large and ubiquitous challenges.

.. and, according to several friends, "wirearchy".

Within 15 minutes of each other, today I received three emails from friends who are either consultants in organizational change or in management positions pointing me to Gary Hamel’s new book The Future of Management, saying "he’s writing about wirearchy!"

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MT exclusive: Gary Hamel’s ‘The Future of Management’

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The basic argument of the book is that the core practices of management – from capital budgeting, to talent management, to reporting structures – were all invented some 100 years ago to allow the companies of that time to deliver standardised, mass-produced outputs for a rapidly-growing market. The underlying principles of hierarchy, bureaucratic control, and pay-for-performance worked well when the objective was efficiency. But today companies need to deliver on a broader set of objectives, and they need to be far more creative than their forebears.


So rather than force-fit our old management practices to the needs of today’s companies, we should actually develop a new set of practices – based on new principles such as community, variety, and creativity.

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Please forgive my momentary feeling of pleasure … I’ve been reading and thinking about organizations as social systems for a couple of decades now, with inspiration and help from the greats such as Peter Drucker, Charles Handy, Mary Parker Follett, Don Tapscott, Stan Davis, Peter Senge, Peter Block, Marvin Weisbord, Simone Weil, Eric Trist, Fred Emery, Dave Snowden, Patricia Pitcher, Rosabeth Moss Kanter, Watts Wacker, Harrison Owen and on and on …

By the way, I also get a lot of insight and stuff from wandering around on the streets of cities and in nature and from listening to people wherever I go … just didn’t want to let those essential influences slide by

I like to believe that the stuff I have written about wirearchy and its eventual impacts on traditional hierarchy, leadership and management has solid grounding in the research and reflection of many of these well-known thinkers.  And if my knowledgeable friends suggest that Gary Hamel is writing about the implications of wirearchy, who am I to argue with them ?

For the record, I think that much of the necessary components for future management are addressed in many of the adult and organizational development approaches and methods in practice today.  I also believe that these will benefit greatly from an acceptance and understanding that interlinked online networks of communications and information and knowledge sharing and construction, combined with an acceptance and understanding that this environment will change the basic nature of traditional position-and-status based hierarchy.

The key point for leaders and managers, I think, is that it is now possible to choose and implement the appropriate or "best-fit" structure for addressing and accomplishing objectives .. but the rub is that you have to know that, and have the freedom to do so.  It’s yesterday’s management processes and practices, seeking to effect control from outmoded assumptions about talent and interaction / collaboration, that leave many well-intentioned managers and leaders frustrated, twisting in the electronic wind.  As for unintelligent and / or lazy or fearful managers and leaders, I haven’t much to say.  It’s a more demanding environment and world today and for the foreseeable future

I am not going to get into here the adequacy or sufficiency, or not, of what I call "late-stage capitalism", and whether it will be useful for the world to rein in rampant corporatism (see John Ralston Saul’s under-appreciated The Unconscious Civilization for a comprehensive treatment of that subject).  The world as we know it or even as we want it will still need organizations and those organization will still need leadership and management.

Even a cursory glance at the appropriate organization / management section in most bookstores will help most people understand that the traditional structures and dynamics of management have been or are woefully inadequate to the rapidly changing structures and behaviours of the new environment in which we are all floundering and flourishing.

Maybe that awareness is growing .. lately I’ve been interviewed a couple of times on radio stations, and in a fortnight or so there should be an interview on wirearchy published in the Australian Financial Review’s leadership magazine, Boss (an unfortunate name for a magazine if ever there was one, as the most common use of "boss" is still the epithet used by prisoners for prison guards ;-)   I’ll put a copy of the interview up when it goes online.

This is the logical extension and evolution, in my opinion, of the notion of knowledge work and the dynamics of knowledge workers (who necessarily operate in interlinked collaborative conditions) as championed by Peter Drucker.  That’s the sociological angle .. which is increasingly being intertwingled with the technological, as demonstrated in the ongoing discussions of Enterprise 2.0 at places like the FastForward blog and in offerings by a variety of people like Headshift (UK), Dion Hinchcliffe, New Paradigm, David Weinberger, Euan Semple, Dave Snowden’s Cognitive Edge, Rob Patterson, Dave Pollard, and a whole host of others I should name (you probably know who you are, but my fingers are tired).

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I just saw on the screen while watching the CBC News …

I am gobsmackingly amazed.

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USA - Canada border

9,000 kilometres, 972 guards

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USA - Mexico border

3,000 kilometres, 11,670 guards

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UPDATE:

Discovered via the Headshift blog

When the Gartner Group starts predicting that the coming generations of knowledge workers will understand how to work in wirearchies, and predicts that their influx will cause 40+ % annual growth in the adoption of Enterprise 2.0 capabilities … well, one might say that awareness is growing.

As I have mentioned before, this sighting if you will reminds me of the article in the Economist 18 months ago titled The New Organization … it also recalls the issues laid out in the essay written for the World Future Society’s magazine of May 2002 titled From Hierarchy to Wirearchy - The future of workplace dynamics.

I suspect that Gary Hamel’s new book The Future of Management will lay this out for executives and managers everywhere.

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‘Digital Natives’ Will Drive Web 2.0 into Your Business
By Clint Boulton
September 20, 2007

Analysts delve into how businesses might leverage blogs, wikis and other social networking tools.

LAS VEGAS—Digital natives—people who grew up using interactive Internet tools—will push the enterprise social software market to grow at a compound annual revenue growth of 41.7 percent through 2011, said Gartner analysts at Web Innovations here Sept. 19.

As these digital natives grow up, they’re moving into the work force, taking with them blogs, wikis, mashups, RSS feeds and other so-called Web 2.0 social networking tools that will enable them to collaborate more freely in an enterprise environment, said Gartner analyst Anthony Bradley.

"They bring with them a set of expectations of how they will interact and the tools they’ll use to interact, and they can be woefully disappointed walking into organizations that don’t have some of the Web 2.0 tools that they’re used to using for building relationships and getting things done," Bradley said.

Digital natives will thus usher in what Gartner calls the Enterprise 2.0, where users will use rich Internet applications, social software and a Web platform to execute tasks.

Social software includes social networking (Facebook-like profiles), social collaboration (JotSpot-like wikis and blogs) and social publishing (social tagging, think Digg) tools to interact socially and boost organizational effectiveness.

While traditional Enterprise 1.0 tools were more rigid and siloed, Gartner analyst Tom Austin said Enterprise 2.0 technologies need to be "free form," or informal, messy and participatory, to make co-workers comfortable.

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I just spent 10 days in Montreal … some work, some catching up with friends, some exploring and enjoying the streets and atmosphere of the city.

On two of those days I was accompanied by a guy I have come to know over the past three years.

I found the presence and the words of this man, Evo Morales, inspiring.

I wish more of our leaders used less rhetoric and made it clear that they actually cared about the well-being of the societies and citizens they lead.

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Evo Morales, President of Bolivia interviewed by Jon Stewart

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We live in a both / and world of polarities.

Very thin flat screens hanging on a wall will add dimension to telepresence.

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So, too, will capabilities like SAT’s Panoscope, a 360-degree immersive "screen" that will help visualize information in 3 dimensions.

I’ve been inside it several times.

I’ve mused here before about the day when we would be able to have a yoga-mat like television screen rolled up under our arm, ready to hang on the wall, plug in … and it will receive wireless input, etc.

Via Engadget, it seems that there is some progress towards that day … whether it’s 0,74 of an inch thick (LCD) or 3 mm (OLED), either way flat screens are on the path to thinner and lighter.

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Hitachi announces 0.74-inch thin 32-inch LCD television

While we wait for the the commercialization of those crazy-flat, high-contrast OLED televisions from Sony, Sharp and now Hitachi are trying to tempt us with super-thin LCDs of their own. Either way, we’re good.

Hitachi’s 19-mm (0.74-inch) thin 32-inch LCD television was just announced but won’t be revealed until CEATEC Japan 2007 gets underway.

Not bad… not a scant 3-mm OLED mind you, but not bad. CEATEC kicks off on Tuesday so be sure to check back then for pictures and specs.

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"Pointing out relatively minor but obvious things in the US is really wearing."

Patrick Graham, who wrote the recent McLean’s cover article making the point that BushCo’s current strategery and tactics in Iraq are imitations of the policies and tactics of Saddam Hussein, was recently interviewed by the community at the Firedoglake blog.

I’ve often wondered why, given the weight of evidence and reporting (not from the US media), why it has seemed so hard, or has taken so long, for Americans to get a sense of the reality that the invasion and occupation have created.  And interestingly, a fair number of the blog community’s questions were about the approach and the quality of reporting, and how and why his sources might be different than US reporters (basically, stay away from being shepherded around by the US Army).

Patrick, in response to a question, suggests that being non-American helps to view, and notice things, from a very different perspective.

His response is in quotation marks and italics.

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Valley Girl @ 59

Patrick, it seemed a pretty good guess, in as much as that article was published in MacLeans, that you are a Canadian.

Yes, but it took a bit of googling to confirm that: anyone else, scroll down a this link.

My question is in some sense a minor one, because it does not address the core issues that you raise in your article. Nonetheless, I am interested to know if the fact that you are a Canadian made a difference as to the way that you were received in Iraq (yes would be the obvious answer), if you had to make pains to make it plain that you were not a citizen of BushCo. land, and how your experiences might be different as a result of being a Canadian, rather than a citizen of the US. Thanks.

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"Being Canadian made a big difference. We weren’t invading so not only did Iraqis not view me through that lens but I didn’t have to view Iraq through the lens of an invader (either pro or against). It has been my experience that the discussion about Iraq in the US drowned out Iraq to such a degree that no one was really paying attention to what was going on, I mean really happening.

In my article in Macleans–hardly a left wing rag as it has been described-I just wanted to point out that the new US policy is very familiar and BOOM, you get this intense anger. How can you have a serious discussion with all these taboos about obvious truths. Three years ago in Harper’s I tried to point out that the insurgency had some cultural/tribal aspects to it–they weren’t all criminals and foreigners–and BOOM, the same thing. Pointing out relatively minor but obvious things in the US is really wearing.

The insurgents I got to know knew me as a Canadian journalist before they told me they were insurgents, some of them even before they joined the fight. They assumed I had some link to the ‘Canadian CIA’ as they called it but they wanted their side of the story to be known.

But I joked to TRex that I didn’t have any ‘dogma’ in the fight and it’s true. The US has been so angry and polarized recently that as a Canadian looking in it’s like–wow, you guys should get together like the Afghans and have a huge Loya Jurga, sort it all out somehow. Iraqis may kill each other but they don’t talk trash about each other nearly as much (until recently)."

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Every once in a while I like to go back and look at what people were saying five or six years ago about blogging and the emerging awareness of the use of hyperlinks.

More often than not, it seems to me like a lot of ground has been covered and not so very much has changed.

Here are a couple of blog entries (indented below) from November 2002, on an earlier version of the Wirearchy blog:

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More from Shirky:

"More than once, new technologies have held out the promise of wider participation by citizens, only to be corralled by a new set of legal or economic realities, and the net, which threatens many vested interests all at once, will be no exception.

Nevertheless, despite a ‘two steps forward, one step back’ progression, we are living through a potentially enormous shift in the amount of leverage the many have over the few. It is my aim to chronicle these changes as they happen, and to provide a framework, built from observation, which aids both interpretation and prediction."

It’s my belief that notwithstanding "coralled by a new set of legal or economic realities", there remains the potent combination of the integrated technological infrastructure of software and ubiquitous interconnectivity. IMO, This combination will continue to change the behaviors of people, and the shapes and dynamics of economic and cultural ecosystems.

We can look to the writings of many who predict the more frequent appearance of "swarming" behaviours found in biological systems, or the self-organizing tendencies found in networks and ecosystems.

My guess - as the generational cohorts who occupied the workforce and governments pre-Internet begin to retire and/or occupy less active roles, and are replaced by people who have been playing video games, surfing the Net, downloading music and e-mailing each other as if e-mail had always been there (which it will have been, for them), we will see many examples of new concentrations of power and new examples of "the amount of leverage the many have over the few".

It will be interesting to watch how hard the few try to keep control, and to what lengths they will go.

posted by Jon # 6:14 AM

Wednesday, November 06, 2002

The conclusion reached in this article by Clay Shirky seems to support the notion that something big and important - a real shift in collaborative and communicative power - is an inevitable eventuality.

posted by Jon # 11:13 PM

Here’s someone who should be proselytizing about "wirearchy" instead of me.

www.shirky.com

posted by Jon # 10:53 PM

Knowledge is power ?

I saw an entry on Tom Matrullo’s blog last night that intrigued me. It went something like:

Googlism k/p

Knowledge (*) power ( *=/not=)

Conclusion:

Knowledge is power

Power is knowledge

Power is not knowledge

Knowledge is not power

It strikes me that (as a generalization) "knowledge is power" only insofar as the knowledge is validated in a structure (almost always a hierarchy).

There’s lots of knowledge out there (and knowledgeable people) without power - and it (the knowledge) will only become powerful if and when it is used to challenge (successfully) existing power structures.

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Once again, while browsing through my archives, I’ve come across something I found interesting and of which I am proud.

About 5 years ago, a colleague and I designed and facilitated the agenda for a three-day annual conference of professionals in a specific domain.

An article in the Globe and Mail about the impending release of Halo 3

I’ve long argued that the interaction in video games and the types of thinking it requires - what I think of as the idiom of video gaming - will increasingly make its way into workplace applications.

Beyond Starbucks …

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I have been given the privilege to be interviewed about the notion and examples of wirearchy tomorrow on CIBL 101.5 FM, Montreal, otherwise known as Radio-Montreal (come on, don’t be shy - practice your best French accent).

At the end of a very long day traveling up to Quebec City to meet and discuss with a young emerging genius in the semantic web space (Fred Giasson), I got back to Montreal at 7h45 p.m. and walked quickly over to the SAT building to catch Pecha Kucha Night #2, organized by Boris Anthony (Global Voices Online, Dopplr, Joi Ito’s site, Harvard’s Berkman Centre).

I have been very privileged to do some research and input-to-strategy work for the SAT, and I wrote much of the SAT’s ThermoSAT’s blog for about a year.

I understand Digby’s blog post here.

I and many others have been watching (for AT LEAST FIVE YEARS) as the major newspapers, television and radio talk show pundits, and other assorted people of position and influence have been denigrating people who wanted to talk about the camouflaged reasons for invading Iraq and smackdown deceit-driven politics … dirty hippies, peaceniks who were naive and didn’t understand the real "manly man" issues, people who understood and were not shy to tell you that the heathen ragheads aren’t really very smart and only understand force, gobsmacked amazement at the tolerance for lies and dishonesty by the American populace … and so on.

Along comes Allan Greenspan with a couple of utterances that are a bit more clear than what he usually served up as chairman of the Fed … namely 1) the invasion of Iraq was mainly so that the USA would have a better chance of controlling

2001 Workplace Odyssey

I’ve been spending some time over the past week or so preparing for a presentation at KMWorld 2007 in San Jose in early November about organizing for the (emerging) wired workplace.

In doing so, I’ve run across a presentation I did for the annual BCHRMA (British Columbia Human Resources Management Association) annual conference in 2001, titled Creating The Workplace of the Future.

Are You Shocked ?

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Via Listics, with thanks to Doug’s Dynamic Drivel.

It’s interesting that it starts off with one of Canada’s shameful moments in history (Ewen Cameron’s CIA-funded experiments at McGill in the 40’s).

Aaaahhh !

Lovely Conclusion ..

… to William Gibson’s biography.

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I did avoid the Internet, but only until the advent of the Web turned it into such a magnificent opportunity to waste time that I could no longer resist. Today I probably spend as much time there as I do anywhere, although the really peculiar thing about me, demographically, is that I probably watch less than twelve hours of television in a given year, and have watched that little since age fifteen. (An individual who watches no television is still a scarcer beast than one who doesn’t have an email address.) I have no idea how that happened. It wasn’t a decision.

I do have an email address, yes, but, no, I won’t give it to you. I am one and you are many, and even if you are, say, twenty-seven in grand global total, that’s still too many. Because I need to have a life and waste time and write.

I suspect I have spent just about exactly as much time actually writing as the average person my age has spent watching television, and that, as much as anything, may be the real secret here.

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So, maybe he won’t work Faux News or CNN into one of his next works, as he will not have had the singular experience of watching reality-show-meets-made-up-shit-pushed-into-your-retinas.

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Via the Globe and Mail

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Prince to sue YouTube, eBay
MIKE COLLETT-WHITE
Reuters
September 13, 2007

LONDON — U.S. pop star Prince plans to sue YouTube and other major websites for unauthorized use of his music in a bid to "reclaim his art on the Internet."

The man behind hit songs Purple Rain, 1999 and When Doves Cry said on Thursday that YouTube could not argue that it had no control over which videos users posted on its site.

"YouTube … are clearly able [to] filter porn and pedophile material but appear to choose not to filter out the unauthorized music and film content which is core to their business success," a statement released on his behalf said.

YouTube did not immediately reply to questions e-mailed to its press room.

In addition to YouTube, Prince also plans legal action against online auctioneer eBay and Pirate Bay, a site accused by Hollywood and the music industry as being a major source of music and film piracy.

The legal action is the latest bid by the music industry to wrest back control over content in an age where file sharing, mobile phones and video sites make enforcing copyright increasingly difficult.

But it is believed to be rare for an individual artist of Prince’s stature to take on popular websites, while some up-and-coming performers actually encourage online file sharing to create a fan base and buzz around a record.

"Prince strongly believes artists as the creators and owners of their music need to reclaim their art," the statement added.

"These actions mark a historic moment for music artists in terms of the battle to regain control of their rights on the Internet."

British company Web Sheriff has been hired to help co-ordinate the action.

"In the past couple of weeks we have directly removed approximately 2,000 Prince videos from YouTube," said Web Sheriff managing director John Giacobbi.

"The problem is that one can reduce it to zero and then the next day there will be 100 or 500 or whatever. This carries on ad nauseam at Prince’s expense," he told Reuters.

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.. to attend LeWeb 3.

Now of course I have to figure out how to pay for it (or more accurately, pay my Visa bill) and how long I will stay, whether or not I will drop in on friends in other nearby countries (which presumes that they will want to see me … not a sure thing).

I am always on the look-out for excuses to visit and spend time in one of my favourite cities in the world.

Now I Understand …

… why Amy Winehouse has burst onto the music scene over the last year or so.

Jools Holland … not so bad either.

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Well .. of course that’s subjective, and begs some useful context, and does not account for the several billion blog posts that I have never read, and …

But the subtle snark and lovely juxtaposition at the end made me laugh out loud, which then caused Raman to ask me why I was laughing out loud .. so then I had to explain to her why the NY Times has been on a slide, and why it might be easy to mistake Bild Zeitung for a serious newspaper until you actually see a copy.

Jonathan Schwarz, that’s one lovely blog post !

One of the things I don’t blog much about is the ride I have been on over the past 3+ years as co-founder of Qumana, the blog editing tool.

It’s not perfect.  Many people prefer Ecto or Scribefire or Marsedit or BlogJet.  But we also have some people who appreciate some of the clean design and usability we believe we offered with Qumana.

I still think that there is much that can be done with such tools .. particularly as blogging and bookmarking and linking and posting things to places to share with people continues to redefine knowledge work (yes, I still believe that we’ll see many different forms and features of social software creep or explode into the knowledge workplace over the next decade.  Witness the growing attention on what is called Enterprise 2.0 (the FastForward blog is dedicated to it).

We couldn’t make enough money from Qumana before the money we had ran out … we felt we had to offer the basic tool for free, though a number of the others charge for their tool.  Also, we needed to provide users with better adverts, basically .. or enable the Google Adsense service inside the editor.  Even if we had done that, I am still not sure (and was not wild about) adverts in blog posts, though I note that many many people now have figured out how to festoon their blogs (and blog posts) with ads - above, below, beside, in - you get the picture.

There are clear uses for such an editing and posting tool .. for example we could have had an RSS aggregator embedded in the tool, so as to reduce even further the clicks should one want to post about something they are reading from the RSS aggregator.  We prototyped that, by having the Qumana editor embedded in Lektora (an RSS aggregator and reader) above each feed.  I believed then, and still believe, that this would be useful and powerful in enterprise settings, where the flow of information with which one is dealing is often constant.

It was also a real challenge building the editor so that it could be used with Macs, with windows and with Linux (though we never got around to the full monty with Linux, which required a tar.gz file)

At any rate …  MacApper is an online magazine / blog that obviously focuses on Mac applications.  the review excerpted below is current - september 13, 2007 - and obviously at least one professional blogger likes it well enough to rate it 4 out of 5 stars and recommend it as well-designed and easy to use.  He or she even includes  screen shots in the review!

Thanks to Ianiv Schweber for his yeoman programming work, and Fred Giasson for support along the way.

Read the full review here.

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Qumana: Powerful Blogging Software

Indra Masribani

As a blogger, I’m always interested in better managing my time. I am all for tools that will make blogging more efficient and interesting, as well as removing the boring steps. Enter Qumana, an all-in-one tool for all your blogging needs.


Blogging has evolved from how it began. It is not limited to one’s personal expression anymore, but it has become a powerful online tool to create, manage, and maintain a constant flow of information, product reviews, opinions, marketing and even rich media. The word blogger has become an official job description, among many others, such as web designer, programmer, and other online professions. As a professional blogger, it is crucial to use your time efficiently, while maintaining high quality content. Qumana is the tool that helped me to do just that.

[ Snip ... ]

I have been using Qumana along with my Wordpress based blogs for a while now and it has never disappointed me. The menus are straight forward and very user friendly. Qumana is available as freeware.

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… just because.

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Thanks to Frank Paynter for opening up for me again "a crack where the light gets in" (another of the artist’s lyrics).

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Ring the bells that still can ring
Forget your perfect offering
There is a crack in everything
That’s how the light gets in.

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I am, in the words of a past friend, an "odd duck".

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The Blogging Revolution: Government in the Age of Web 2.0 (PDF), from the IBM Center for the Business of Government.

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Very comprehensive, very clear and very practical.

Thanks for the heads-up to Phil at GiftHub.

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Via the NY Times, re: withdrawing from Iraq or not …

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For Iraqis, General’s Report Offers Bitter Truth

By ALISSA J. RUBIN

BAGHDAD, Sept. 11 — Iraqis found themselves in a difficult position on Tuesday as they reflected on the report to Congress by Gen. David H. Petraeus and Ambassador Ryan C. Crocker. Although they say there is nothing they want more than to have American soldiers leave Iraq, they also say there is nothing they can afford less.

[ Snip ... ]

Mostly, Iraqis appeared rueful about their vulnerability and the need to allow foreign troops to help keep order for some time to come. Politicians were more measured in their views, and most stuck to the line that any withdrawal should be pegged to the readiness of Iraqi troops.

A city employee in Baquba, the capital of Diyala Province, vividly described his ambivalence.

“The withdrawal of the occupation forces is a must because they have caused the destruction of Iraq, they committed massacres against the innocents, they have double-crossed the Iraqis with dreams,” said the worker, Ahmad Umar al Esawi, a Sunni. “I want them to withdraw all their troops in one day.”

Dropping his voice, he continued: “There is something that I want to say although I hate to say it. The American forces, which are an ugly occupation force, have become something important to us, the Sunnis. We are a minority and we do not have a force to face the militias. If the Americans leave, it will mean a total elimination of the Sunnis in Iraq.”

Mr. Esawi added, “I know I said I want them to leave, but if we think about it, then I have to say I want them to stay for a while until we end all the suspicions we have of each other and have a strong national government.”

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Barge into a country throwing bombs left and right, spend 5 years blowing it then to smithereens, killing people left and right (hey, those "insurgents" all look the same, right ?), set two (or three) sects against each other because all the afore-mentioned actions created a power vacuum, ensure that the installed puppet management team are useless and can’t do anything with Cheney’s OK, and what do you get ?

A total clusterfuck of historically epic proportions.

And 18 months from now, GW will be sitting on the front porch in Crawford, sipping a margarita, scratching his nuts and chomping on pretzels while watching baseball, and Deadeye Dick Cheney will be the Chairman Emeritus of Haliburton, managing the ongoing increase in value of his options.

Both will have the blood of hundreds of thousands of innocents on their hands, and they will of course continue to argue that history will show them to be the ultimate champions of freedom and democracy.

Disgraceful to the absolute max … a sad and shameful vignette in the long arc of history.

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I have just clicked on the book Nexus - small worlds and the groundbreaking science of networks and Euan’s LibraryThing provided me with a range of recommendation that will no doubt help me learn more about the deep matter of wirearchy.

I have a head start, though.

Here’s a slick, comprehensive and persuasive presentation by Don Tapscott about how "wikinomics" (his neologism) is gaining traction and driving a new form of productivity in the enterprise setting.

I’d argue that "wirearchy" (my neologism) is the emergent organizing principle that underpins and energizes the methods and tactics of wikinomics.

But I would, wouldn’t I ?

;-)

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Right here in my backyard (Vancouver) William Gibson lives and writes, about how technology, human impulses and drives and the future merge and emerge.

Good News

I have been lucky and privileged to be both a participant and a lecturer / workshop leader at the Banff Centre, an unique facility in Banff, Alberta that offers programs in management development, residencies for artists and a new media institute that carries out research and hosts a handful of connections-making summits.

It’s longer-term future has often been a subject of speculation, and has included the possibility that it become even more of a world-class incubator of innovation and talent … in the case of management development, there is a very interesting cross-disciplinary approach that places significant emphasis on the arts.

This generous gift should help with some of the crucial steps towards that longer-term vision.

Via the Toronto Globe & Mail

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Banff Centre hits $10-million gusher
DAWN WALTON
September 11, 2007

CALGARY — The venerable but aging Banff Centre in Banff, Alta., in the middle of a massive makeover, received its largest-ever individual gift yesterday, a $10-million pledge from a Calgary oilman that will aid an expansion of the facility.

"When the opportunity came along, I jumped at it," Jim Kinnear, president and chief executive officer of Pengrowth Energy Trust, said yesterday in announcing his donation. "It’s really the co-existence of the arts at the Banff Centre and management development. There really are, interestingly enough, some synergies between the arts and development of management."

The money will be dedicated to building the Kinnear Centre for Creativity and Innovation, a key element in an overall $164-million revitalization project aimed at transforming the Rocky Mountain campus into a state-of-the-art facility.

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And I think it is artful, beautiful and demanding of great (amateur or professional) skill.

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.. the Web, that is.

I have written several times in the past about the frustration I feel regarding the constant practice of analysing something new (a web service, the iPhone, a widget, a new way of doing things) instantly … looking at it with little or no regard for how or why it may impact peoples’ behaviour in the medium or long term.

As some of my readers may know, I have followed the arc of Andrew Keen’s heroic journey through the blogosphere, looking on in wonder as he slays virtual dragons left and right in the name of expertise, gatekeepers and all that is good and right (and certified to be so by those who know).

I found Tom Coates’ recent observations useful and clear … yes, getting it "just about right", notwithstanding the mocking of this phrase that I also discovered and read attentively.

I found this comment to Tom’s post reminding me of something I ponder every day:

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What really baffles me is that most people acknowledge that the internet is very young, and has a lot of growing and learning to do, yet we are happy to shoot it down and blame all sorts of things of it (I’m guilty of this myself).

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I am certain that in my haphazard writings about what I call "wirearchy" that I have been lumped by many people in with the Net utopians.

Via JOHO the blog …

As I post this, I am wondering whether fair use dictates that I post only the link or that I can post the full comic.

… but in the USA, consumers everywhere rejoice !

Over the past three months it has been a pleasure to enter into an ongoing email exchange with Beverley Head, one of Australia’s veteran IT columnists.

This morning I noticed a piece she has had published in Australia’s Information Age magazine (online), in which a couple of opinions I offered have been joined to the views of Adam Radford, a systems architect at Cisco Systems in Australia.

By way of disclosure, I should note that Ms. Head is also interviewing me by email for the magazine Boss, which I understand is the Australian Financial Review’s (offline) magazine on leadership and management issues.

A minor point … I am Canada-based, not UK-based (though I’d love to live in the UK again).

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Whither Web 2.0 ?

[ Snip ... ]

Radford believes the return on investment comes from the increased collaboration Web 2.0 permits: mass collaboration where business collaborates with customers online (he points to online banking as an early example of how that changes the relationship between corporation and customer); external collaboration with other enterprises in order to deliver products and services (which Radford acknowledges raises significant issues regarding corporate transparency and trust); and finally, internal collaboration where business groups are not siloed into say HR, marketing, product development - but work in a more cohesive and collaborative manner.

He says that Cisco itself has been going through a transformation, moving away from a command and control structure to one of leadership and collaboration. This aligns with the theories of Jon Husband, a UK-based consultant who describes himself as a techno-anthropologist.

Husband believes that in a collaborative and connected age, traditional hierarchies will be replaced by what he calls wirearchies. His working definition of wirearchy is "a dynamic two-way flow of power and authority based on knowledge, credibility, trust and a focus on results, enabled by interconnected people and technology.

"More colloquially, it’s becoming conventional wisdom everywhere these days that customers and users have more power because of the ubiquitous and rapid access to information and their ability to retrieve, create and share useful information.

"Think of the phrase "knowledge Is power" which is almost universally accepted, and then think of the effects of much wider and more rapid decentralised distribution and use. The printing press changed society and governance over a couple of hundred years. Will the Web do the same thing? Seems so, to date, but on a faster schedule."

So are today’s businesses ready for the shift? He accepts that there is inertia associated with existing industrial era management.

But, he asserts: "Wirearchies will grow if and as organisations want, or decide, to become more responsive, seek more and more frequent innovation through finding ways to access and enable the talent, creativity, responsibility and wisdom of knowledge workers, especially as more and more IT and Web-savvy workers move into the workplace.

"This is, of course, starting to happen because of demographics, the growth and spread of the Web and easy-to-use Web services, widgets and more flexible IT platforms."

However, even after management inertia is overcome, existing IT infrastructure can prove another barrier to Web 2.0: "Many medium and large organisations have big investments in large, integrated ERP systems, such as SAP. Letting go of these, or changing their role in the organisation’s operations will be difficult for them.

"Like most organisational changes involving people, I think the main champions will need to be line managers and dedicated professionals who see it is a better way to do things — those things and types of work that lend themselves to, or require, real collaboration," according to Husband.

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… someone can count more accurately.

One of the key, repeated rationales that GW Bush pumps out is "fightin’ ‘em over there, so’s we don’t have to fight ‘em over here".

If you take him at his word, that he’s after al Qaeda in the GWOT (whatever that is), and that many of the insurgents are fighting each other (tho’ I take for granted that every Iraqi hates, or at a minimum really dislikes, being under occupation by a foreign invader) and thus under strict terms are not the USA’s enemy, then this article on the estimates of the size of al Qaeda in Iraq means that the US forces are highly ineffective.

In the Washington Monthly, by Andrew Tilghman …

The ratio in the headline above is a rough n’ ready calculation.

I’ve been musing for a while on the phrase Return On Investment in Interaction.

Zeitgeist, The Movie

Full release, an hour and 56 minutes long.

Of course you can sit here on my front porch and watch it, but if you hop over to Google Video you can go to full-screen mode.

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I haven’t watched the whole thing yet … only about twenty minutes into it.  Here’s what seems to be a thoughtful and balanced review of the film, from Jay Kinney at Boing Boing

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Jay Kinney reviews Zeitgeist, the Movie

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It’s a shame, really, that Zeitgeist is, ultimately, such a mess. There are plenty of legitimate questions about what transpired on 9/11, just as there are plenty of shady doings in international finance or puzzling aspects of religious history, for that matter. And what is coming down in the name of National Security is truly unnerving. Yet, bundling them all together in disjointed fashion does justice to none of them. Time and again, Zeitgeist maximizes emotional impact at the expense of a more reasoned weighing of evidence. But, perhaps that’s the intention.

I’ve often pondered about what it might take to snap everyone out of the walking dream we collectively entered on 9/11/01. Just as the fall of the Berlin Wall provided the emotional pivot for the end of the Cold War, only a collective experience of an intensity equal to that of 9/11 might jolt us awake as to what is really happening in the corridors of power and certain undisclosed locations.

It’s my hunch that Zeitgeist is one attempt to provide such a jolt, and it does indeed pack a certain punch. Too bad it also runs off in three directions at once, and is so indiscriminate in its sources and overly certain of its conclusions. Zeitgeist may be powerful, but its power is tainted with some simplistic and pernicious memes that have already received more propagation than they deserve.

The video’s producer does inform us that “It is my hope that people will not take what is said in the film as the truth . . .

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A lot has happened on the Web since the dot.com bust six years ago … and yet the tough questions are still in front of us.

Such as …

Why ?

Just Noticing …

… this from THE source (JOHO the blog’s newsletter) on the differences, similarities and commonalities of hierarchies and networks.

One of the major global HR firms, Watson Wyatt, was reputedly firing up a social media consulting practice (reported here via someone or other six or so months ago).

Here’s another sighting, via the Headshift blog, regarding KPMG (disclosure:

Today’s Toronto Globe and Mail has a feature article in its Focus section titled "Shock resistant:

UPDATE: